Cancellation Policy
Last updated: September 2026
Plans change, and we try to be reasonable about it — but a confirmed booking holds a chauffeur and vehicle exclusively for you, so cancellations close to pickup do have a cost. Here's how it works.
More than 24 hours before pickup
Full refund or free rescheduling, no charge.
6–24 hours before pickup
50% of the quoted fare, or free rescheduling to a later date.
Less than 6 hours before pickup, or no-show
Full quoted fare applies.
Flight delays are not cancellations
For airport transfers, we track your flight number and adjust pickup time automatically at no charge. A delayed or early flight does not count against this policy.
How to cancel or reschedule
Contact us as early as possible by phone at +46 10 555 88 08 or email info@toplimo.se. We'll confirm the change and any applicable charge in writing.
This page is a general template and does not constitute legal advice. Have it reviewed by a qualified lawyer before relying on it for a live business.